Completed -
The scheduled maintenance has been completed.
Jan 27, 00:22 PST
Update -
We have identified the issue and remediation is currently in progress. We expect to bring our EU admin interface back online within the next hour.
We will continue to provide updates as remediation completes.
Jan 26, 23:31 PST
Update -
We have looped in our reporting vendor and the issue has been escalated for further investigation. Teams are actively working together to identify the root cause and next steps. We will provide another update in one hour. We apologize for any inconvenience caused.
Jan 26, 22:17 PST
Update -
We are experiencing an issue with the reporting update and require additional time to resolve it. Our team is actively investigating and working toward remediation.
We will provide updates on an hourly basis as we assess progress and determine when we can bring our EU installation back online.
Jan 26, 20:53 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 18:00 PST
Scheduled -
Hi,
Please be advised that there will be scheduled downtime across our platform during the timeframe mentioned below. This is because we are performing an upgrade on a critical component of our infrastructure.
Maintenance start time: January 26th, 2026 6:00 PM PST
Maintenance end time: January 26th, 2026 9:00 PM PST
Impacted Regions: EU
Services impacted:
The admin side of the Rival Platform and Reporting. Responding will NOT be taken offline during this timeframe.
Additional Information:
We will be posting a maintenance page for any users trying to log into the Rival Platform during the outage. When the upgrade is complete the application will function as it did before and the login page will return.
Jan 19, 20:32 PST