We have identified the issue and remediation is currently in progress. We expect to bring our EU admin interface back online within the next hour.
We will continue to provide updates as remediation completes.
Posted Jan 26, 2026 - 23:31 PST
Update
We have looped in our reporting vendor and the issue has been escalated for further investigation. Teams are actively working together to identify the root cause and next steps. We will provide another update in one hour. We apologize for any inconvenience caused.
Posted Jan 26, 2026 - 22:17 PST
Update
We are experiencing an issue with the reporting update and require additional time to resolve it. Our team is actively investigating and working toward remediation.
We will provide updates on an hourly basis as we assess progress and determine when we can bring our EU installation back online.
Posted Jan 26, 2026 - 20:53 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 26, 2026 - 18:00 PST
Scheduled
Hi,
Please be advised that there will be scheduled downtime across our platform during the timeframe mentioned below. This is because we are performing an upgrade on a critical component of our infrastructure.
Maintenance start time: January 26th, 2026 6:00 PM PST Maintenance end time: January 26th, 2026 9:00 PM PST
Impacted Regions: EU
Services impacted: The admin side of the Rival Platform and Reporting. Responding will NOT be taken offline during this timeframe.
Additional Information: We will be posting a maintenance page for any users trying to log into the Rival Platform during the outage. When the upgrade is complete the application will function as it did before and the login page will return.
Posted Jan 19, 2026 - 20:32 PST
This scheduled maintenance affected: Rival (EU) (eu1.rivaltech.io).