Rival Technologies

Partially Degraded Service

About This Site

Welcome to Rival Technologies service status page!

Uptime over the past 90 days. View historical uptime.
Rival (CA) Operational
90 days ago
99.99 % uptime
Today
ca1.rivaltech.io Operational
90 days ago
99.99 % uptime
Today
ca.rival.chat Operational
90 days ago
100.0 % uptime
Today
Rival (US) Operational
90 days ago
99.99 % uptime
Today
us1.rivaltech.io Operational
90 days ago
99.99 % uptime
Today
us.rival.chat Operational
90 days ago
100.0 % uptime
Today
Rival (EU) Operational
90 days ago
99.99 % uptime
Today
eu1.rivaltech.io Operational
90 days ago
99.99 % uptime
Today
eu.rivaltech.io Operational
90 days ago
100.0 % uptime
Today
SMS Service (Twilio) Degraded Performance
SMS, NA Operational
SMS Toll-Free, NA Operational
SMS, ME & Africa Degraded Performance
SMS, Europe Degraded Performance
SMS, APAC Operational
SMS, Latin America Operational
Twilio SMS Operational
Reporting Operational
90 days ago
100.0 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
Intercom Intercom APIs Operational
Intercom Web Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 27, 2026

No incidents reported today.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026
Rival Platform | Users unable to add or access smart probe text card in authoring
Resolved - This incident has been resolved.
Jun 16, 14:45 PDT
Investigating - Issue Description:
When accessing or adding a smart probe text card in authoring, the platform crashes into a purple error screen. Users are unable to edit or access existing smart probe cards in the chat.

Severity:
SEV-1

Impact:
Authoring in all regions - specifically with smart probe text card


Workaround:
None


Status:
Rival team is actively investigating the issue. Updates will be provided when more information in obtained.
Jun 16, 14:12 PDT
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

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