Rival Technologies

Partially Degraded Service

About This Site

Welcome to Rival Technologies service status page!

Rival (CA) Operational
90 days ago
99.99 % uptime
Today
ca1.rivaltech.io Operational
90 days ago
99.99 % uptime
Today
ca.rival.chat Operational
90 days ago
100.0 % uptime
Today
Rival (US) Operational
90 days ago
99.99 % uptime
Today
us1.rivaltech.io Operational
90 days ago
99.99 % uptime
Today
us.rival.chat Operational
90 days ago
100.0 % uptime
Today
Rival (EU) Operational
90 days ago
99.99 % uptime
Today
eu1.rivaltech.io Operational
90 days ago
99.99 % uptime
Today
eu.rivaltech.io Operational
90 days ago
100.0 % uptime
Today
SMS Service (Twilio) Degraded Performance
SMS, NA Operational
SMS Toll-Free, NA Operational
SMS, ME & Africa Degraded Performance
SMS, Europe Operational
SMS, APAC Operational
SMS, Latin America Operational
Twilio SMS Operational
Reporting Operational
90 days ago
100.0 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
Intercom Intercom APIs Operational
Intercom Web Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 11, 2026

No incidents reported today.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Completed - The scheduled maintenance has been completed.
Jul 30, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 21:00 PDT
Scheduled - Please be advised that there will be scheduled downtime across Reporting section of our platform in the US region during the timeframe mentioned below. This is because we are performing an upgrade on a critical component of our infrastructure.

Maintenance start time:
July 29th, 2026 9:00 PM PST

Maintenance end time:
July 30th, 2026 12:00AM PST

Regions Impacted:
US Region Only

Services Impacted:
Only Reports section and Community Health Dashboard. Users might not be able to create/open custom, insight reports and community health dashboard during the upgrade window.

Additional Information:
Users will still be able to login to the platform. Responding will not be impacted.

Jul 20, 09:48 PDT

Jul 29, 2026

Jul 28, 2026

No incidents reported.